BURNINGBIRD
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July 15, 2002
LifeSprintPCS cont

It would seem that Sprint screwing over customers is so commonplace, there's a web site focusing on it. I give you:

SprintPCS Sucks

Best of all, good advice at this web site.


Posted by Bb at July 15, 2002 07:25 PM




Comments

Kick they ass, Bb. Kick it *hard*.

Explain how visible you are. Explain that you will go to great lengths to become even MORE visible. Ask them how much their name is worth. Ask them what the competition's up to lately.

Then tell 'em you'll pay the .40/min and forget the whole thing. Better for everyone, no?

Posted by: Dorothea Salo on July 16, 2002 08:03 AM

Traditional wisdom and a large body of marketing knowlege says that 1 disatisfied customer will tell 7 people, resulting in 7 lost opportunities for sales.

The web magnifies this effect by orders of magnitude. Something to think about.

Posted by: the head lemur on July 16, 2002 09:48 AM


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